Company: Next Business Services India Job
Location: Delhi / NCR (including Noida, Rohtak, Ghaziabad, Rewari, Rudrapur, Faridabad, Gurugram, Bhiwadi)
Job Summary
Next Business Services India is hiring for a Phone Banking Officer / Inbound Process – Customer Care Executive role. This is a permanent, full-time position within the banking industry, offering a fixed salary plus attractive incentives. Fresh graduates with good communication skills are encouraged to apply.
Role Details
- Job Title: Assistant Manager
- Department: Customer Success, Service & Operations
- Role Category: Customer Success, Service & Operations – Other
- Industry Type: Banking / Financial Services
- Employment Type: Full Time, Permanent
- Number of Openings: 1
- Experience Required: 0 – 4 years
- Salary Range: ₹2.25 – ₹4 LPA
Key Responsibilities
- Handle inbound customer queries and provide assistance related to banking services.
- Deliver high-quality service and customer satisfaction.
- Work closely with backend operations and cross-functional teams.
- Promote and cross-sell banking products when applicable.
Eligibility Criteria
- Education (UG): Any Graduate
- Education (PG): Any Postgraduate
- Freshers with good communication skills are welcome
Preferred Key Skills
- Phone Banking
- Customer Care (Inbound Process)
- Retail Banking
- MIS Reporting
- Telesales & Cross-Selling
- Client Acquisition
- Backend & Non-Voice Operations
- Virtual Relationship Management
- Relationship Officer / Assistant Manager Roles
- Branch Customer Service
About the Company
Next Business Services India partners with leading brands in the banking sector. The company provides employment opportunities in operations, backend support, and sales processes, contributing to the success of India’s digital banking services.
Office Address:
Plot No. A-83, Palam Extension, Sector-7, Dwarka, New Delhi – 110075, Delhi, India
Important Note
Beware of fraudulent recruitment practices. Next Business Services India or Naukri.com does not charge any fee for job applications or interviews.
Apply Now
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