Company: Amazon
Location: Remote (Delhi/NCR)
Salary: ₹3.64 LPA to ₹4.33 LPA + Additional Benefits
Employment Type: Full Time, Permanent
Experience: 0 – 5 years
Posted: 12 days ago
Openings: 40
Applicants: 15,216
Job Description
Amazon, one of the world’s largest e-commerce platforms, is offering an exciting opportunity for Customer Support Executives (VCS – Voice Customer Support) in a work-from-home role. This role is exclusively available to candidates residing in Delhi. If you’re passionate about customer service and looking for a remote job with a global leader, this is your chance!
Responsibilities:
- Provide exceptional customer support via voice interactions.
- Assist customers with their queries and ensure satisfaction.
- Work in a dynamic and fast-paced environment, ensuring timely and efficient service.
- Adapt to night shifts and flexible weekly offs as per business requirements.
Desired Candidate Profile:
- Minimum Qualification: 10+2 (12th pass); Graduates/Post-graduates are also eligible.
- Fresher candidates are welcome to apply.
- Prior BPO experience is a plus but not mandatory.
- Excellent communication skills in English are essential.
- Comfortable working in night shifts.
- Must be willing to adhere to a flexible schedule and work in rotational week-offs.
Compensation & Benefits:
- Base Salary: ₹3.64 LPA to ₹4.33 LPA
- Additional Benefits:
- Zeta Meal Card: ₹1,100/month (₹13,200/year)
- Internet Allowance: ₹1,250/month (₹15,000/year)
- Health Insurance: Coverage up to ₹5.0 Lacs
- Night Shift Allowance: ₹150/shift
- Overtime: Paid as per business needs.
- 5-day working week, with 2 consecutive days off.
Interview Rounds:
- HR Round
- Operations Round
- Client Round
How to Apply:
- To apply, please complete the online assessment via the provided link:
Apply & Complete Assessment - Ensure you have a laptop/PC with a working webcam and microphone to complete the assessment.
- Do not use a mobile phone or tablet for applying.
Note: The application process is recorded, and assistance during the assessment is not allowed. Ensure a stable internet connection (minimum 100 Mbps) for an uninterrupted process.
Role: Customer Service
Industry Type: BPM/BPO
Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Key Skills:
- Excellent Communication Skills
- Customer Service
- BPO Experience (Preferred)
- Voice Process
- International BPO
About Amazon
Amazon is a global leader in e-commerce, cloud computing, and technology innovation. From delivering exceptional customer experiences to shaping the future of global commerce, Amazon is at the forefront of change. Join us to help build the future and create innovative solutions for customers worldwide.
Company Info:
Website: Amazon Careers
Location: Seattle, Washington, USA
Contact HR:
HR Rajesh: 9763458943
Beware of Imposters:
Naukri.com or Amazon does not ask for money in exchange for job offers. Stay vigilant against fraudulent activities.
