Company:
Fragstore Retail Ventures
Location:
Hyderabad (Somajiguda)
Experience Required:
0 – 2 years
Salary Range:
₹1.8 – ₹2.4 LPA
Openings:
1
Posted:
1 day ago
Applicants:
20+
Job Description:
Fragstore Retail Ventures is hiring a Customer Success & Operations Executive to support end-to-end e-commerce operations. The ideal candidate will be responsible for managing order fulfillment, ensuring smooth coordination between customers and vendors, and resolving queries promptly through email and chat support.
Key Responsibilities:
- Manage complete order lifecycle from placement to delivery
- Collaborate with the e-commerce operations team for order tracking and resolution of customer queries
- Communicate clearly and professionally via email and chat to resolve issues in a timely manner
- Coordinate inventory inquiries with vendors and maintain order accuracy
Role Details:
- Department: Customer Success, Service & Operations
- Role Category: Customer Success, Service & Operations – Other
- Industry Type: Beauty & Personal Care
- Employment Type: Full-Time, Permanent
Education Requirements:
UG in any of the following specializations is acceptable:
- BBA / BMS
- BCA
- B.Tech / B.E.
- B.A
- B.Sc
- B.Com
Preferred Key Skills:
- Order Fulfillment & Processing
- Order Tracking & Ecommerce Operations
- Customer Query Resolution
- Email & Chat Support
- Excellent Verbal and Written Communication (English & Hindi)
- Analytical Ability
- MS Office Proficiency
Employee Benefits:
- Annual Bonus
About the Company:
Fragstore Retail Ventures is a premium retail brand specializing in fragrances and lifestyle products. With a strong digital presence, Fragstore focuses on delivering authentic, curated perfume experiences to customers across India. The company maintains a customer-first approach and prides itself on personalized service and reliable fulfillment.
Important Notice:
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