Company Name: Teammas
Location: Noida
Salary: ₹2-2.5 Lacs P.A.
Experience: 0 – 1 year
Openings: 40
Posted: 1 day ago
Applicants: Less than 10
Job Description
Role: Customer Service
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations – Other
Responsibilities:
- Provide inbound customer service support to clients across various channels (calls, emails, chats).
- Address customer inquiries and resolve issues in a timely and professional manner.
- Maintain high levels of customer satisfaction by delivering exceptional service.
- Document customer interactions and follow up as required.
- Collaborate with internal teams to resolve customer problems and ensure quality service.
Skills & Qualifications:
- Languages: Must know regional languages – Tamil, Telugu, Kannada, Malayalam.
- Experience: Freshers with less than 1 year of experience are welcome.
- Skills Required: Strong customer service skills, ability to handle customer queries efficiently, problem-solving skills.
Educational Requirements:
- Education: Graduation Not Required
- Preferred Skills: Customer handling, customer service knowledge.
Company Overview:
Teammas, founded in 2008, offers affordable, pay-as-you-go customer service solutions. It features a cloud-based platform with IVR, Dialer, 24/7 human support, and AI-enabled tools designed for SMEs & MSMEs. The company focuses on providing excellent customer lifecycle management.
Additional Information:
Company Address:
B-5, Okaya Center, Tower 1, 3rd Floor, Noida Sector 62 Sheelu – 8700480900
How to Apply:
Interested candidates can apply by registering on the portal or login to apply directly.
