Company: Ufony Services
Location: Pune (Pimple Saudagar) — Work from Office
Experience: 0 – 2 years
Salary: ₹3,00,000 – ₹3,75,000 P.A.
Employment Type: Full Time, Permanent
Openings: 2
Applicants: 118
Posted: 1 day ago
Job Description:
Ufony Services is seeking a proactive and enthusiastic Technical/Customer Support Associate to join their team. The role involves providing excellent customer support for schools, offering hands-on technical assistance, and conducting client training sessions.
Key Responsibilities:
- Provide prompt customer support via email and phone.
- Make outbound calls and follow-up emails for customer queries.
- Visit client schools for on-site technical troubleshooting.
- Conduct training sessions for clients to effectively use the product.
- Maintain documentation of client issues and resolutions.
- Assist in preparing reports and presentations.
Required Skills & Qualifications:
- Graduate or Postgraduate (any discipline)
- Age: 18–25 years
- Strong communication skills in English and Hindi (written and verbal)
- Proficient in MS Office (Excel, Word)
- Good documentation and presentation abilities
- Basic technical knowledge with problem-solving skills
- Own a personal laptop
- Open to both male and female candidates
About Ufony Services:
Ufony’s School Diary platform simplifies school communication and administration by bridging gaps between schools, teachers, parents, and students. It streamlines daily school operations such as attendance, transport, fees, and communication.
Location:
Floor No.: 4th, A-402, Sai Ambience, Pimpri Chinchwad, Pune, Maharashtra – 411027
