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Amazon Customer Support Role – Virtual Customer Service (Work From Home)

Location: Remote (Delhi Residents Only)
Company: Amazon
Job Type: Full-Time (Temporary/Contractual)
Openings: 40
Experience: 0–5 years (Freshers Welcome)
Salary: ₹3.64 – ₹4.33 LPA
Industry: BPO / BPM / Customer Support
Application Deadline: Limited Openings – Apply ASAP


Job Overview

Join the world’s most customer-centric company, Amazon, in its International Voice Process. This is a work-from-home opportunity for candidates based in Delhi with excellent English communication skills.


Eligibility Criteria

  • Minimum Qualification: 10+2
  • Preferred Qualification: Any Graduate / Post Graduate
  • Experience: Freshers & Experienced Candidates (BPO background preferred)
  • Age Limit: As per company norms
  • Location Restriction: Only Delhi-based candidates can apply
  • Shift: Night Shifts (Flexible shifts and week-offs)

Role & Responsibilities

  • Handle customer queries via voice support
  • Resolve issues efficiently with empathy and professionalism
  • Maintain high-quality service standards
  • Work in rotational shifts including nights

Salary & Benefits

CategoryDetails
Base Pay₹3,64,000 – ₹4,33,000 PA
Zeta Meal Card₹1,100/month (₹13,200/year)
Internet Allowance₹1,250/month (₹15,000/year)
Night Shift Allowance₹150/shift
Health InsuranceCoverage up to ₹5 Lakhs
OvertimeAs per business requirement
Working Days5 days/week with 2 consecutive days off

How to Apply

  1. You must have a laptop/desktop with a webcam and headset with mic
  2. Do not apply from mobile/tablet
  3. Ensure a stable internet connection (min 100 Mbps) for the assessment
  4. Complete the assessment in a quiet environment
  5. Proficiency in English is mandatory

Assessment Link: https://tinyurl.com/y9ja8fee
Complete the test within 24 hours of registration


Documents Required

  • Resume
  • Valid ID (Aadhar, PAN)
  • Educational Certificates

Important Notes

  • This job is completely free – do not pay any registration or processing fees.
  • Only apply if you reside in Delhi
  • Beware of fraud. Amazon never asks for money for job applications.

About Amazon

Amazon is a Fortune Global 500 and Forbes Global 2000 company, known for innovation, operational excellence, and being the Earth’s most customer-centric company. With operations across India and global teams, Amazon offers numerous growth and learning opportunities.

Learn more: Working at Amazon

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